Privacy Policy

This Privacy Policy explains how Camp Peškera collects, uses, and protects the personal data of users of the website www.camp-peskera.com. It is important to us that you are informed about how we handle your data and how you can control it.

1. Collection of Personal Data

When using our website, we may collect various types of personal data, including:

• Identification data: first name, last name
• Contact data: email address, phone number
• Reservation data: stay dates, accommodation preferences
• Technical data: IP address, browser type, operating system, connection information, location services
• Website usage data: cookies, analytical data

We collect data through online forms, email communication, cookies, and analytics tools.

2. Use of Data

We use your personal data for the following purposes:

• Reservations and administration: processing inquiries, confirming reservations, issuing invoices
• Customer support: responding to inquiries, resolving issues
• Improving user experience: analyzing data to optimize the website
• Marketing and promotions: sending newsletters and special offers (with your consent)
• Security: preventing fraud and unauthorized activities
• Legal obligations: complying with legal requirements and regulations

3. Legal Basis for Data Processing

We process your personal data based on:

• Your consent (for marketing and analytical cookies)
• Contract execution (for processing reservations)
• Legal obligations (for accounting and tax purposes)
• Legitimate interest (for service improvement and security purposes)

4. Data Protection

We take appropriate technical and organizational measures to ensure the security of your data and prevent:

• Unauthorized access
• Data loss
• Misuse and unauthorized modification of data

5. Data Sharing

We will not share your data with third parties except in the following cases:

• Service providers: reservation systems, hosting services, payment partners
• Legal obligations: when required by law
• Marketing partners: with your explicit consent

All partners processing data are contractually obligated to maintain confidentiality and security.

6. Cookies and Analytics

Our website uses cookies for:

• Website functionality (essential cookies)
• Traffic analysis (Google Analytics)
• Marketing purposes

You can manage cookie settings through your browser settings.

7. Your Rights

As a user, you have the right to:

• Access data: find out what data we hold about you
• Correct data: request correction of inaccurate data
• Delete data: request removal of personal data
• Restrict processing: limit data usage
• Data portability: receive your data in a structured format
• Withdraw consent: for data processing based on consent
• File a complaint with the supervisory authority: submit a complaint to the Agency for Personal Data Protection (AZOP)

To exercise your rights, contact us via email: info@camp-peskera.com 

8. Data Retention Period

We retain your data as follows:

• Reservation data: up to 5 years from the end of the service
• Accounting data: in accordance with legal regulations
• Marketing data: until you withdraw consent

9. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy. Any changes will be published on this page.

info@camp-peskera.com

+385 52 573 209

Last updated: April 1, 2025.